Writing

How to Write an Email

Spencer LanoueSpencer Lanoue
Writing

Writing an email might seem straightforward, but crafting the perfect message requires a touch of finesse. Whether you're reaching out to a colleague, applying for a job, or simply trying to get your point across, emails are an everyday part of our communication toolkit. In this post, we'll go through the essentials of writing an effective email. Packed with practical tips and examples to help you hit "send" with confidence.

Start With a Clear Subject Line

Think of your subject line as the headline of your message. It’s the first impression you make, and it can determine whether your email gets opened or ignored. A good subject line is concise, informative, and relevant. Avoid vague titles like "Hello" or "Meeting," which don't give much information about the email's content.

Instead, be specific. If you’re scheduling a meeting, try something like “Team Project Meeting. Thursday at 3 PM.” If you’re following up on a conversation, “Follow-Up: Marketing Strategy Discussion” works well. Remember, the goal is to give a snapshot of what your email is about in just a few words.

Subject: Quarterly Sales Meeting. Agenda and Preparation

In this example, the recipient knows immediately that the email relates to a sales meeting and includes details about the agenda and preparation.

Crafting a Friendly and Professional Greeting

Your greeting sets the tone for the rest of your email. The choice between formal and informal greetings depends on your relationship with the recipient. For business emails, a formal greeting like “Dear [Name],” or “Hello [Name],” is usually appropriate. If you have a more relaxed relationship with the person, a simple “Hi [Name],” can work just as well.

If you’re unsure about the recipient’s preferred level of formality, err on the side of being more formal. It’s easier to become less formal over time than to backtrack if you’ve been too casual. And don't forget to double-check the spelling of the recipient's name. Getting it right shows respect and attention to detail.

Dear Mr. Johnson,

This greeting is appropriate for a formal business email, especially if it's your first time reaching out.

Get to the Point Quickly

People are often pressed for time, so it’s important to get your main message across early in the email. Start with a brief introduction if necessary, but quickly move into the purpose of your email. This approach helps to keep your email concise and lets the recipient know why you’re writing without wading through unnecessary fluff.

For example, if you’re writing to request a meeting, say so right away: “I’m writing to schedule a meeting to discuss our upcoming project.” The clearer you are, the easier it will be for the recipient to understand your needs and respond appropriately.

I hope this message finds you well. I'm reaching out to coordinate a meeting to discuss our progress on the quarterly sales targets.

This introduction is polite and immediately leads into the meeting request.

Use Clear and Concise Language

Clarity is key in email communication. Avoid overly complex sentences or jargon that might confuse the reader. Use simple, straightforward language to convey your message. This not only makes your email easier to read but also reduces the chance of misunderstandings.

Additionally, short paragraphs are your friend. They help break up the text, making it easier to digest. Aim for paragraphs of no more than three to four sentences each. Bullet points can also be helpful for presenting lists or steps clearly.

Please find below the points to discuss in our next meeting:
- Review sales performance
- Identify challenges and opportunities
- Define next steps

Using bullet points here makes the agenda clear and easy to follow.

Include a Call to Action

Every email should have a purpose, and that often means you want the recipient to do something. This could be as simple as replying, scheduling a meeting, or reviewing a document. Make sure your call to action is clear and specific. Instead of saying “Let me know,” which is vague, try “Please reply with your availability for a meeting this week.”

A clear call to action guides the recipient in responding effectively, saving you both time and reducing back-and-forth emails.

Could you please confirm your availability for a meeting on Thursday at 3 PM? If that doesn't work, let me know your available times this week.

This call to action is specific and directs the recipient on what to do next.

Sign Off With a Professional Closing

Your closing is not just a formality; it reinforces your professionalism and leaves a positive impression. Common closings include “Best regards,” “Sincerely,” or “Thank you.” Choose one that matches the tone of your email and your relationship with the recipient.

After your closing, add your name and any necessary contact information, like your phone number or professional title. This ensures the recipient knows who you are and how to reach you if they need to follow up outside of email.

Best regards,
Jane Doe
Marketing Manager
555-123-4567

This closing is professional and provides contact information for further communication.

Proofread Before Hitting Send

Before you send your email, take a moment to proofread it. Check for spelling and grammatical errors, ensure your message is clear, and confirm that you’ve included any necessary attachments. A polished email reflects well on your professionalism and attention to detail.

One handy trick is to read your email out loud. This can help you catch awkward phrasing or missing words you might overlook when reading silently. And remember, if your email is particularly important, it might be worth asking a colleague to review it before you send it.

When Spell Can Help

If you’re looking to speed up your email writing and ensure quality, Spell can be a great tool. With Spell, you can draft your emails quickly with AI-generated content, and then refine them with ease. It’s like having a personal assistant that helps you create polished, professional emails without the hassle.

Spell’s AI can suggest improvements, check for grammar issues, and even help you with the perfect wording for your message. This can be incredibly helpful when you're pressed for time or need to communicate complex ideas clearly.

Handling Email Attachments Wisely

Attachments can be a great way to provide additional information or documents related to your email. However, it’s important to handle them wisely. Make sure your files are appropriately named to reflect their content and are in a format that the recipient can easily open.

Always mention in the body of your email that you’ve attached a file, so the recipient knows to look for it. And if you forget to attach a file after mentioning it, don’t worry. It happens to the best of us. Simply send a follow-up email with the attachment included.

Please find attached the sales report for Q1. Let me know if you have any questions or need further information.

This message clearly indicates that an attachment is included, making it easy for the recipient to find.

Responding to Emails Promptly

When you receive an email, it’s courteous to respond promptly, even if it’s just to acknowledge receipt and let the sender know you’ll get back to them soon. This shows respect for the sender’s time and keeps communication flowing smoothly.

If you need time to gather information or think through your response, a quick note like, “Thanks for your email. I’ll get back to you with more details by the end of the week,” can be very helpful.

Using Email Templates

For emails you send frequently, consider using templates to save time. A template can be a basic outline that you fill in with the specifics for each situation. This ensures your emails are consistent and reduces the likelihood of forgetting to include important information.

Just be careful to personalize each email enough so it doesn’t feel too generic. It’s the little touches that make your communication feel warm and human, even when you’re using a template.

Final Thoughts

Email writing is both an art and a science, requiring clarity, brevity, and a touch of personality. Whether you’re crafting a formal business email or a quick note to a colleague, these tips can help you communicate more effectively. And if you want to streamline the process, Spell is a powerful tool that helps you create high-quality emails faster, with AI assistance built right in. Happy emailing!

Spencer Lanoue

Spencer Lanoue

Spencer has been working in product and growth for the last 10 years. He's currently Head of Growth at Sugardoh. Before that he worked at Bump Boxes, Buffer, UserTesting, and a few other early-stage startups.