Writing

How to Write a Follow-Up Email

Spencer LanoueSpencer Lanoue
Writing

Crafting a follow-up email can sometimes feel like walking on a tightrope. You want to be persistent but not pushy, helpful but not overbearing. In this guide, we’ll explore how to write an effective follow-up email that strikes the right balance. We’ll cover everything from timing to tone, and even some handy examples to get you started.

Why Timing Matters

Timing is everything when it comes to follow-up emails. Send one too soon, and you risk coming off as desperate. Send one too late, and your opportunity might have vanished. So, when is the right time? That often depends on the situation, but here are some guidelines to consider:

  • After a Job Interview: Aim for 24 to 48 hours later. It shows enthusiasm without seeming overeager.
  • Following a Sales Pitch: A good rule of thumb is to touch base within a week. This gives your prospect time to digest the information but keeps your conversation fresh in their mind.
  • After Sending a Proposal: Consider a follow-up in about three to five days to give the recipient time to review your proposal.

Interestingly enough, not every situation fits neatly into these categories, so use your judgment based on the context and any cues you picked up during your initial interaction.

Crafting the Perfect Subject Line

The subject line is your email’s first impression, so make it count. A boring or vague subject line might get ignored. A clear and inviting one can increase your open rates significantly. Here’s how to make your subject lines pop:

  • Be Specific: ‚ÄúFollowing Up on Our Recent Conversation‚Äù is better than ‚ÄúChecking In.‚Äù
  • Add a Personal Touch: Include the recipient‚Äôs name or reference a specific detail from your last interaction.
  • Create Urgency: ‚ÄúQuick Question About Your Proposal‚Äù implies that a response is needed without being aggressive.

For example, if you’re following up on a job application, a subject line like “Update on My Application for the Marketing Role” keeps things clear and to the point.

Opening Lines That Grab Attention

Your opening line sets the tone for the rest of the email. You want to be warm and professional, but also direct. A simple “I hope this message finds you well” is a classic. You can be more engaging by referencing something specific:

Hi [Recipient's Name],

I hope your week is going well. I was thinking about our conversation regarding [Topic] and wanted to touch base.

This approach is friendly, shows you’ve been thinking about your previous discussion, and sets up the rest of the email nicely.

The Body: Keep It Concise and Relevant

Now that you’ve got their attention, it’s time to deliver your message. Keep the body of your email concise and packed with relevant information. Here’s how to structure it:

  • State Your Purpose: Be clear about why you‚Äôre writing. Are you seeking feedback, or do you want to schedule another meeting?
  • Provide Context: Briefly remind them of your last interaction, especially if it‚Äôs been a while.
  • Add Value: Include any additional information or resources that might be helpful to the recipient.

Here’s a sample structure for a follow-up email body:

After our meeting last week, I reviewed your feedback and made some updates to the proposal. I'm eager to hear your thoughts and discuss how we can move forward. Please find the revised proposal attached for your review.

Closing the Email

Closing your email is as important as the opening. It’s your last chance to make an impression, so leave them with a positive feeling. A polite sign-off and an invitation for further conversation do the trick:

  • Be Polite: Thank them for their time and consideration.
  • Encourage Response: Let them know you‚Äôre looking forward to their reply.
  • Use a Professional Sign-off: ‚ÄúBest regards‚Äù or ‚ÄúSincerely‚Äù are always safe bets.

Here's an example of a closing:

Thank you for your time and consideration. I look forward to your feedback and hope to continue our conversation soon.

Best regards, [Your Name]

When to Use Spell for Your Follow-Up Emails

Feeling stuck or running out of time? That’s where Spell can make your life easier. With Spell, you can generate drafts in seconds and refine them using natural language prompts. It helps ensure your emails are polished and professional, without the fuss of formatting. Especially handy when you need to send multiple follow-ups quickly!

Dealing with No Response

It happens to the best of us. You send a follow-up and hear crickets. Don’t panic. Here are some steps to take when you don’t get a response:

  • Wait a Bit Longer: Sometimes people are just busy. Give them a few more days.
  • Send a Gentle Nudge: After a week or so, send a polite and brief reminder.
  • Try a Different Channel: If you have another way to reach them, like LinkedIn, consider sending a quick message there.

Remember, persistence is good. There’s a fine line between following up and pestering. Use your best judgment to know when to step back.

Examples of Effective Follow-Up Emails

Sometimes seeing an example can spark your creativity. Here are a few samples that you can adapt to your own needs:

Job Application Follow-Up

Subject: Re: Application for Marketing Position

Hi [Hiring Manager's Name],

I hope you're having a great day. I wanted to follow up on my application for the Marketing position. I'm very enthusiastic about the opportunity to join your team and contribute to [Company Name].

Thank you for considering my application. I look forward to the possibility of discussing this exciting opportunity with you.

Best regards, [Your Name]

Sales Pitch Follow-Up

Subject: Following Up on Our Recent Discussion

Hi [Client's Name],

I hope this message finds you well. I wanted to follow up on our conversation about your [specific need or problem]. I believe the solution we discussed could really benefit your team.

Please let me know if there’s a convenient time to discuss further or if you have any questions.

Looking forward to your thoughts.

Best regards, [Your Name]

The Importance of Personalization

Personalization can be the difference between your email being opened or sent straight to the trash. Here’s how to make your emails feel more personal:

  • Use Their Name: It‚Äôs simple but effective. Everyone loves seeing their name.
  • Reference Past Conversations: Mentioning something specific from your last chat shows you‚Äôre attentive and engaged.
  • Tailor Your Message: Customize your message based on their specific needs or interests.

By taking the time to personalize your emails, you’re more likely to build a meaningful connection with the recipient.

When to Stop Following Up

Knowing when to stop is just as important as knowing when to start. If you’ve followed up a few times and still haven’t heard back, it might be time to let it go. Here’s how to bow out gracefully:

  • Express Gratitude: Thank them for their time, even if they didn‚Äôt respond.
  • Leave the Door Open: End by letting them know you‚Äôre available if they wish to reach out in the future.
  • Stay Positive: Maintain a positive tone. You never know when they might reach back out.

Here’s a sample email for when you decide to stop following up:

Subject: Final Follow-Up

Hi [Recipient's Name],

I wanted to reach out one last time to see if there was any interest in continuing our conversation about [Topic]. I appreciate your time and consideration.

If circumstances change, please feel free to reach out. I’d be happy to reconnect.

Thank you again, and best wishes.

Warm regards, [Your Name]

Getting Feedback on Your Follow-Up Emails

Not sure if your follow-up email hits the mark? Consider asking for feedback. Here’s how to do it:

  • Ask a Colleague: A fresh pair of eyes can offer valuable insights.
  • Use Tools: Platforms like Spell can help you refine your drafts, providing suggestions for improvement.
  • Self-Review: Step away from your draft for a bit, then return with a fresh perspective.

Feedback is a gift. Use it to improve your emails and boost your chances of getting the response you want.

Final Thoughts

Writing a follow-up email doesn’t have to be daunting. With the right timing, tone, and a dash of personalization, you can craft emails that get noticed and prompt action. And when you need a little extra help, Spell is there to make the process quicker and easier, helping you go from draft to polished email in minutes. Happy emailing!

Spencer Lanoue

Spencer Lanoue

Spencer has been working in product and growth for the last 10 years. He's currently Head of Growth at Sugardoh. Before that he worked at Bump Boxes, Buffer, UserTesting, and a few other early-stage startups.